| Press
Release | September 2001 |
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Cartridges
Don't Lie
It may only be a few years old, but readers believe that Micro Solutions Enterprise has the wisdom of technology on its side. The Chatsworth-based, six-year-old remanufacturing company is a phenomenon not only for its age, but also for its meteoric growth rate and indefatigable leaders, brothers Yoel and Avi Wazana.
Readers cited the following reasons for MSE's selection as a company committed
to the technological advancement of the industry: |
- "Outstanding quality."
- "Joda Paulus is downright brilliant."
- "Commitment to the success of industry products."
- "Technology plus prompt response and a well-trained, knowledgeable staff."
- "They (the Wazana's) have changed the whole industry."
- "Their growth rate is testimony to their quality control."
MSE developed a special proprietary Intelligent Reengineering™ process for the
production of toner cartridges for laser printers, personal
copiers and plain paper faxes. Yoel is the guardian of
quality at MSE, and after overcoming substantial obstacles
to build his business, he takes this role very seriously.
MSE's quality control process incorporates a computer
database that allows MSE to log and track every cartridge.
"Cartridges don't lie," Yoel said. "We can learn everything
we need to know from the cartridge itself."
Two labs are dedicated to quality control and research and development.
"We take pride in the fact that we have more quality assurance and engineering
personnel than sales associates," Avi said. "We also built a training center on
premises for on-going education sessions for our employees and customers. We
invest countless hours to make sure our employees are experts in their trade."
MSE understands the importance of the human element that is a key component
in cartridge remanufacturing. Cartridges are produced by teams, and the
teams have friendly competitions. Winning teams and team members get cash
prizes and benefits like free lunch for a month. |
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